The senior management needs to be aware that Salvador, the so-called head of the the Diamond club simply, doesn’t seem to care about guests in a genuine or meaningful way. The second trip was offered by Nexus Tours to a snorkeling site and natural pool which took more of the day than we thought but also enjoyable by all. From unpacking and repacking your luggage for you to taking care of special requests like birthday or anniversary surprises or candlelit dinners. Access to the Royal Spa which offers a range of treatments including massages and facials. Interested in this as well, I booked 4 nights in July. There is a collection of premium drinks available in the lounge (some restrictions apply); there is also a daily continental breakfast served in the lounge. Diamond Club beach staff were amazing as well: Charlie, Julio, and Raul! I just expected more for Diamond Club and for paying for the "presidential" suite. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Most have a lower quality or are very hit and miss but we found it great. Yes, the Royalton St Lucia Diamond Club is definitely worth it if you will make use of the extra amenities/services and are looking for an extra luxurious vacation. 88% of people that stayed in the Diamond Club thought it was worth it and would stay again. 12% of people didnât think it was worth the money and wouldnât use it again. We were there for 7 nights - November 1 - 7, tried several of the restaurants. Food was phenomenal, Hunter and Agave were the best resort food I’ve had in all my many travels. If you love being NEAR the ocean without getting in the ocean, you will love this place. Anybody was allowed access to the Diamond Club pool and beach area. so we thought great, they have our brands. Yes it's on the TV for some (not all of it) but having an app to look at dinner options at the pool or book the spa or whatever would be incredibly helpful and other places we stayed have had good. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you have the money to spare I recommend diamond club. Couldn’t be more pleasedAnd last but certainly not least CARLOS -He helped set up a date which turned into a double date with one of my friends and made all four of our whole trips! We never heard from anyone after that. Suites that come with an outdoor jacuzzi on the balcony with ocean views are only accessible to Diamond Club guests. FOOD: The food was amazing, I've never experienced such an extensive buffet for breakfast & lunch - wow! I just didnât like the fact that all the restaurants were located inside the resort. The lazy river is a great way to relax and enjoy the resort. This was the only disappointing part of our meals as the portions were small and the food and service were underwhelming. STAFF: The staff is super friendly and helpful, always smiling! And if you arenât very well first with traveling ⦠Royalton Riviera Cancun: Paid for 2-bed Presidential Suite Diamond Club - not worth it - See 17,513 traveler reviews, 16,907 candid photos, and great deals for Royalton ⦠Dear guest;We would like to thank you for choosing us as your holiday destination and for the significant time that you took to let us know your experiences concerning your most recent stay. The food was to die for. A special shout out to our pool waiter, at the north pool, Ahmed. The artwork was broken, the couch was saggy, the swimout was just a narrow lap pool. We are sincerely looking forward to the pleasure of welcoming you again and assure you that you will enjoy even superior services and facilities on your next visit.Best regards. They handled booking all of our dinner reservations for the trip, ensured we had whatever we needed in our room, and handled any other requests we had. Teens Club. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. :-)We absolutely plan to return to this resort, hopefully sooner than later. I'm going in July for a bachelor party so hoping I picked the right spot. We were there for 7 nights - November 1 - 7, tried several of the restaurants. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The main pools (Diamond Club included) were all VERY cold except for the swim up suite we had facing the mangroves. We went up to the Club a few times but don’t really think the upgrade was worth it the extra money. This premium level of service features the comfort of anticipatory service, exclusive á ⦠Exclusive beach area with dedicated bar and waiter service. The main benefit to Diamond Club is that your butlers make dinner reservations for you thereby taking that off your plate and allowing you to truly relax. Royalton Bavaro Resort and Spa: Go Diamond Club, consider Chairmanâs Suite, ask for Felix Felix! This is rude on behalf of those guests, because they... We spent 1 week at this resort earlier this month. Can You Upgrade to Diamond Club at Royalton? Food and beverages will be provided in-seat. Report inappropriate content. We are going to share your comments. Selected premium drinks menu available in lounge. The artwork was broken, the couch was saggy, the swimout was just a narrow lap pool. Bring USD cash for tips - these folks work hard!! They shouldn't be charging higher prices for Diamond Club if they aren't honoring it across the board. Again clean and lots of hand washing seen. You walk into your room and you are in the bathroom. Vote. Dear Alexandra C;Thank you very much for your kind and sincere appreciation of our resort. If you wanted to eat at a certain restaurant at a decent time, you'd have to line up and wait in a long lineup at around 5pm... Often only to be told that they wouldn't have availability until like 9pm or later. Also, the rooms with the jacuzzi, is a jacuzzi tub in the middle of the room. Royalton Bavaro Resort and Spa: Great Family Vacation, Diamond Club worth it! what celebrity should i draw quiz; food works thanksgiving menu. They have a little bar there - with Grey Goose and Bombay Gin! Grand Fiesta Americana Coral Beach Cancun All Inclusive, Fiesta Americana Condesa Cancun All Inclusive. Royalton Splash Riviera Cancun: Wonderful Stay, Is 'Diamond Club' Really Worth It? Wouldn't waste my time on this property unless you like Vegas or Carnival Cruises, and just want cheap food and drink. Ask MayInMinnesota about Royalton Splash Riviera Cancun. Can you recall what drinks are included at level 18? What is diamond club? Anything we needed especially for our son he had for us right away. The Royalton Diamond Club is a special, all-inclusive program that offers guests exclusive amenities and services during their stay. There was so much to do. Staff friendly and helpful. The heated pool and beach area make it ideal for sunbathing. The butlers - Chris our butler was absolutely outstanding and almost worth the cost of diamond club by himself. They have lots of activities for adults as well as children. They have a little bar there - with Grey Goose and Bombay Gin! Bring USD cash for tips - these folks work hard!! Access to the Diamond Club private lounge. Luxurious exclusive experience. This hotel is likely to sell out soon. I'd avoid room service, it was disappointing. Lets start with the good stuff - gym was great but more cross trainers and bikes ⦠We traveled 9 total, two family’s 5 kids, ages 12-5. The Royalton Diamond Club is a special, all-inclusive program that offers guests exclusive amenities and services during their stay. That said, if you want to avoid having the noise of babies or kids in the evening or morning, I'd recommend booking a room in the Hideaway Diamond Club. Our kids loved it here! Overall, fantastic quality and variety of food. My favourites were the steakhouse, and the Mexican, but the Japanese and Italian were also great. I just expected more for Diamond Club and for paying for the "presidential" suite. Amazing !!! So weird. While the service left a bit to be desired during our stay, the price point is great for the value and ⦠We really enjoyed all the other restaurants. In Diamond Club, you get exclusive access to the best seats in the house, a private VIP lounge, and a dedicated concierge team. Dear Guest;Thank you for choosing us as your recent holidays and for the valuable time that you took to let us know your experiences regarding your stay. We are thrilled to learn you enjoyed all our facilities. Traveling to Cancun? The service makes it worth the stay - See 4,301 traveler reviews, 5,251 candid photos, and great deals for ⦠That's where I would go, since you still have full access to everything. Our butlers may have went the extra miles cuz we tipped well though, that may be the difference! We especially enjoyed the Micheal Jackson show. We spent 1 week at this resort earlier this month. The roof in the living room started to leak, my friend almost slipped on the floor. I stayed at Royalton Riviera in Cancun in the Diamond Club and it was the best vacation Iâve ever been on. And, they could cut out the small bottles of shampoo/body wash/conditioner in the bathroom. You name it. the restaurants are delicious, I love the ocean view restaurant and the steakhouse . Given the minor issues we had (details below), we were so pleased we went! The main benefit to Diamond Club is that your butlers make dinner reservations for you thereby taking that off your plate and allowing you to truly relax. The second trip was offered by Nexus Tours to a snorkeling site and natural pool which took more of the day than we thought but also enjoyable by all. The roof in the living room started to leak, my friend almost slipped on the floor. We found out the next day that Alin from the flowrider was in this show as zazu the bird, so talented and hardworking. The 2-bedroom Pres Suite was bascially a regular 2-bedroom suite. It is the best motivation to continue offering that quality service that characterizes us!We are delighted to read that our facilities and services offered by our staff were to your fullest satisfaction.We are going to share your comments with the whole staff, especially with those that u mention, we are sure it will make them very happy. They are hiring more staff daily. We were supposed to get reimbursed for the Diamond Club portion, but that person has dropped off the face of the earth. What is the nightly entertainment like Highly recommend Diamond Club upgrade for the Butler service and access to the Diamond Club pool. Lounge in your Luxury Junior Suite complete with its own sitting area, hand-crafted king-sized bed or two double beds. Personal concierge service 24-hour restroom access with urinals. ⦠Your comments are very important to us and it is through them that we have the opportunity to improve the quality of our service and to keep developing our products and services, they will also help other guests to get a full idea of our services. The beach is nice and long, but very windy and very seaweed-y in and along the water. We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Bavaro and assure you that you will enjoy even superior services and facilities on your next visit.Cordially,Daniel de SantiagoGeneral Manager Royalton Bavaro Resort & Spa, This is the version of our website addressed to speakers of English in United Kingdom. Ask 572jbs about Royalton Splash Riviera Cancun, Ask sketipical about Royalton Splash Riviera Cancun, Grand Residences Riviera Cancun, a Registry Collection Hotel, Margaritaville Island Reserve Riviera Cancun. 2. Was just there last week: rooms and place were nice. This topic has been closed to new posts due to inactivity. Please see our partners for more details. We were told we would get top shelf brands at the restaurants. Thank you for deciding to stay with us during your last vacation trip! - Room service options were terrible. The Indian and Italian were the best, but again, we didn't get the spirits we wanted. Knowing how an incredible your experience was here makes us really happy!We love it when our staff actively contributes to improving our guest´s holidays. I knew this was a newly opened resort so we managed our expectations, expecting that the newness would naturally lead to some room for improvement. The customer service was wonderful! I knew this was a newly opened resort so we managed our expectations, expecting that the newness would naturally lead to some room for improvement. Some days it was there and other days I had to ask for it. Reviewed 27 July 2018. nj dmv handicap placard appointment REGISTRUOKITÄS. There wasn't really a 'bad' one, although my least favourite was the Caribbean Grill because it took soooooo long for food to come out. E: the gym was bomb. Non-Diamond club could also not make reservations until the day-of as I understand it. Activity pool ( always lots to join in with), infinity pool with swim up bar, Splash pool with slides. This is an all inclusive resort so all meals are included. All in all, we had a dream vacation even with the few complaints!More. I think Diamand is worth it. I’d go back here 100% purely because the staff was probably the best I’ve seen. For those that upgraded to the diamond club (was quoted $75 per person per night extra), was it worth it for you guys? I knew this was a newly opened resort so we managed our expectations, expecting that the newness would naturally lead to some room for improvement. Royalton Riviera Cancun: Paid for 2-bed Presidential Suite Diamond Club - not worth it - See 17,513 traveler reviews, 16,907 candid photos, and great deals for Royalton Riviera Cancun at Tripadvisor. Itâs one of the best resorts ever. Tripadvisor performs checks on reviews. The main benefit to Diamond Club is that your butlers make dinner reservations for you thereby taking that off your plate and allowing you to truly relax. After reading all the negative reviews, my bestie and I decided to keep our reservations at this newly opened resort. Book now! Exclusive Diamond Club⢠Lounge access. Even had a squat rack. They have lots of activities for adults as well as children. Dear Guest;We are pleased that you enjoyed your stay with us and that our facilities and services offered to you by our staff were to your fullest satisfaction.We are always very grateful for our guest’s feedback and are particularly pleased that you were able to experience just what we aim to so deeply: to deliver great and impressive service to all of our guests. If you want a more adults-only type experience, book your room at the Hideaway (it's all connected together). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff can help organize and sort out issues ⦠Lock in the lowest price from these sites. This will give you access to exclusive areas of the resort, as well as VIP treatment and services. You also get access to the Diamond Club bar and restaurant, where you can enjoy complimentary hors dâoeuvres and cocktails. Several swimming pools including one adults-only infinity pool with submerged sun loungers and a swim-up bar. The Indian restaurant, Taj, was probably the best and we don't normally eat that type of cuisine. Evening hors dâoeuvre and afternoon snacks are served, as are decadent desserts served in the lounge. The spa was amazing.More, Dear Traveler,Thank you for choosing our resort and for taking the time to share your feedback us.Regrettably, your experience was less than satisfactory and we extend our sincerest apology for any inconsistent service and any inconveniences you encountered during your stay. Gatineau, Canada. Positives if the resort:The staff - Damaris at the pool and the other staff in the resort were great! We also enjoyed particularly good service on the beach from Julio, the hardest working guy on the playa. I just came home from the Royalton Chic. To compare, a standard room at the Hideaway costs between ⦠I stayed here with my husband for a week in January 2023. Royalton Bavaro Resort and Spa: Diamond Club upgrade not worth it - See 8,319 traveller reviews, 10,193 candid photos, and great deals for Royalton Bavaro Resort and Spa at ⦠The last couple of reviews on the hotel, including diamond club references, weâre ⦠Royalton Splash Riviera Cancun: Wonderful Stay, Is 'Diamond Club' Really Worth It? I can't believe it's an Autograph Collection/Marriott property. It is truly rewarding to hear that our team has achieved what we always strive for, which is a satisfied guest and a memorable holiday experience.We will be glad to welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.Warm regards from paradise,Daniel de SantiagoGeneral Manager Royalton Bavaro Resort & Spa. Rated number 7 of 104 hotels in Punta Cana, Dominican Republic by Canadian travellers. We only ordered it once (burgers) and didn't like it at all. There are lots of vegetarian options, even at the steakhouse. What’s the difference between the Hideaway Royalton St Lucia and the Diamond Club? Luxury Junior Suite with Ocean View- CA $511.73/night. La propriété est située à 3. Given the minor issues we had (details below), we were so pleased we went!
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